Cancellation and Refund Policy

1. Cancellation Policy:

  • All orders placed on our website are considered final and cannot be canceled once confirmed.
  • In exceptional cases, customers may contact our customer support for assistance with order adjustments. Such requests are subject to approval.

2. Refund Policy:

  • We do not offer refunds for orders placed on our website.
  • In the event of any issues with the order, customers are encouraged to contact our customer support for prompt assistance.

3. Assistance via Phone:

  • Customers seeking assistance regarding order adjustments or issues are required to contact our customer support via phone.
  • Our customer support team is available during operating hours to address customer concerns and provide necessary assistance.

4. Quality Assurance:

  • We strive to deliver high-quality and fresh food. If customers have concerns about the quality of their order, they are requested to contact us immediately for resolution.

5. Exceptions to No-Refund Policy:

  • Refunds may be considered in rare circumstances and are subject to management discretion.
  • Any consideration for a refund will be made on a case-by-case basis.

6. Unauthorized Charges:

  • If customers notice any unauthorized charges on their accounts related to our services, they are required to report the issue to our customer support immediately for investigation.

7. Refusal of Service:

  • We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

8. Modification of Policy:

  • We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will be effective upon posting on our website.
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