TERMS AND CONDITIONS

Terms and Conditions

1. Acceptance of Terms:

• By accessing and using our website, you agree to be bound by these Terms and Conditions.

2. Order Placement:

• Orders will be accepted from 10:00 AM to 10:00 PM daily.
• Customers can place orders through our website or by calling our customer support.

3. Delivery Timeframe:

• All orders will be delivered within 1 hour of order placement.
• Delivery times are subject to availability and may vary based on the delivery location.

4. Flat Rate Shipping Charges:

• Shipping charges are determined based on the delivery pin code.
• Flat-rate shipping charges will be communicated to the customer during the checkout process.

5. Delivery Personnel:

• Deliveries will be made by our trusted and trained delivery personnel.
• Customers can track their orders in real-time through our website.

6. Delivery Hours:

• Deliveries will be made between 10:00 AM and 10:00 PM.
• No new orders will be accepted after 10:00 PM. Customers can contact us by phone for assistance.

7. Delivery Restrictions:

• Deliveries are limited to specific locations based on our delivery radius.
• Customers are encouraged to check the availability of delivery to their pin code during the ordering process.

8. Cancellation Policy:

• All orders are considered final and cannot be canceled once confirmed.
• In exceptional cases, customers may contact our customer support for assistance with order adjustments.

9. Refund Policy:

• We do not offer refunds for orders placed on our website.
• In the event of any issues with the order, customers are encouraged to contact our customer support for prompt assistance.

10. Assistance via Phone:

• Customers seeking assistance regarding order adjustments or issues are required to contact our customer support via phone.
• Our customer support team is available during operating hours to address customer concerns and provide necessary assistance.

11. Quality Assurance:

• We strive to deliver high-quality and fresh food. If customers have concerns about the quality of their order, they are requested to contact us immediately for resolution.

12. Exceptions to No-Refund Policy:

• Refunds may be considered in rare circumstances and are subject to management discretion.
• Any consideration for a refund will be made on a case-by-case basis.

13. Unauthorized Charges:

• If customers notice any unauthorized charges on their accounts related to our services, they are required to report the issue to our customer support immediately for investigation.

14. Refusal of Service:

• We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

15. Modification of Terms and Policies:

• We reserve the right to modify these Terms and Conditions, as well as our Shipping and Delivery Policy and Cancellation and Refund Policy, at any time. Changes will be effective upon posting on our website.

Contact Information:

• For any inquiries or assistance, please contact our customer support:
  • Phone: [7351285169]